This is the third in a series on emotion at work. Having looked last time at how to handle your own anger at work, this month I'm focusing on dealing with someone else's anger. Angry people can be intimidating, so ...
What do you think of when you hear the word 'conflict'? I think for a lot of us, conflict conjures up a particularly bad Eastenders' Christmas - raised voices, harsh words, fists flying, someone trying to calm things down by ...
“Never discuss religion or politics”. This sage advice has been around for at least a century. But in these days of Brexit and Trump, politics seems harder and harder to avoid and religion has got wrapped up in it in ...
A little while ago, someone sent me an article from the Havard Business Review about the dangers of hiring a nice CEO. I found I had quite a strong reaction just to the title. I know a number of nice, decent, ...
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