Why do people behave badly at work? Four drivers of bad behaviour
Imagine you see someone behaving badly at work - maybe doing something ethically questionable or taking their anger out on the trainee or not pulling their weight in a crisis. If you're like most people, you'll attribute that behaviour to some aspect of their character - he's dishonest, she's aggressive, they're lazy and so on - unless you know them and like them and then you'll say it's 'out of character'. The basic idea that behaviour is driven by character remains though. If it's us behaving badly, however, it's different. We're not like that, there were mitigating factors, we're not ...
Why do people behave badly at work? Four drivers of bad behaviour
Imagine you see someone behaving badly at work - maybe doing something ethically questionable or taking their anger out on the trainee or not pulling their weight in a crisis. If you're like most people, you'll attribute that behaviour to some aspect of their character - he's dishonest, she's aggressive, they're lazy and so on - unless you know them and like them and then you'll say it's 'out of character'. The basic idea that behaviour is driven by character remains though. If it's us behaving badly, however, it's different. We're not like that, there were mitigating factors, we're not ...